GoDesk AI assistant can handle 80% of your guest requests, concerns, and queries auto-magically. Upgrade to smart and cost effecient operations.
World's First AI Assistant on Room Telephone and Chat
Smart Operations
GoDesk AI Concierge can handle all the repetative requests, over room telephone or chat, automatically, freeing staff to handle the more important tasks
Cost Savings
With repetetive tasks taken care, you can manage operations with less staff. Also, no new investments on in-room tablets or Apps needed. 2X ROI
Improve Guest Loyalty
24x7 AI Assistant ensures guests are heard always, immediately. Thus better guest satisfaction, improved loyalty and brand recall
Pre Check-in webApp automatically capture guest details along with ID proof before their arrivalEnables smooth and wait free check-in experience for the guests
AI Assistant, over both telephone and chat, provides a wait free personal service to every guest 24x7 during their stayFood ordering and Offers webApps can upsell product and services, driving up revenue
Returning guests can directly reach out to the property for future reservations and any lost and found itemsThis module drives and improves direct bookings to the propertyBeat employee crunch, training and turn over challenges, and run a steady and streamlined operations
NOTE: All Plans include a one week Free Trial!
Pre Check-In module
Food Ordering module
Upsell offers module
Feedback module
Guest WhatsApp communication module
Staff & guest collaboration module, with no limit on staff count
QR based Compendium of all the Digital services
Dashboard analytics, configurability and reports
Email and Phone support
All modules in Star plan +
AI Assistant over your room telephone module
AI Assistant over WhatsApp module
AI Assistant for Staff module
AI Integrated Ticket Manager module
All the modules in AI star plan +
Fully customizable AI Assistant
Scalable parallel AI Assistants
Premium support
GoDesk is a great tool to engage with the guests. In the WhatsApp/social media world, where botheration needs to be minimized and mobile being the communication tool, GoDesk application has impacted our guest experience positively. We have moved up in trip advisor and customer feedback. It has impacted our sales as guest engagement has increased. I strongly see it replacing conventional methods of guest engagement and feedback! Highly recommended!
GM, Radisson
We are pleased and satisfied on the introduction of 'GoDesk' system in our hotels, it is very useful and convenient in connecting us to our esteemed clients. Since the product is real time, it gives a quick feedback to all our team members, allowing us to respond quickly, before guest leave the hotel. The analysis available of all the feedback is also very helpful. I appreciate the same and would higly recommend it to other hotels
CEO, Pride Group of Hotels
The GoDesk tool is very short and crisp, encouraging more reviews. The dashboard is apt to revert to the guest, analyze and assign task to the team for appropriate action and action planner. Progress on different dimension can be analyzed and improved upon to create loyalty and grow on the revenue share
GM, Clarks Exotica Resort and Spa
GoDesk, with its guest messaging solution has had a very positive influence across all of our Hotel departments. From creating guest delight by handling their requests quickly, to bringing transparency in operations, GoDesk has been instrumental in driving better guest experience, loyalty and revenues. Kudos to the GoDesk team to build such an innovative solution and I highly recommend it to other Hotels
Director Operations, Clarks Exotica
We already have used the application since the begining of the pandamic and have found the application to be very effective to support our needs during the pandemic... I will very much recommand it to you, to use this application to support your hotel operation
RDM - Hotel Ciputra Jakarta
RDM - Hotel Ciputra Jakarta
Our AI Assistant is meticulously designed for Hotels and Vacation rental properties.
Our AI Assistant, as a virtual receptionist can handle guest requests 24x7, thereby creating a consistant, wait free, pleasent experience for every guest. Also, as a virtual duty Manager, it can automatically convert guest requests into tickets, and assign them to the corresponding department and track them, there by streamlining the operations.
No, not at all. Our AI assistant works over your existing Room Telephone and WhatsApp. Hence, there is no new investment needed on any new device or Apps.
Our AI Assistant is trained to operate as a virtual receptionist, and can be configured to handle any guest queries related to your property. However, if AI Assistant is not aware of any specific info, it would courteously redirect it to the Human assistant. Also, the AI Assistant can be updated at any time to use the latest info.
Yes, our AI Assistant can integrate and work over any existing PABX system.
Our AI Assistant can scale up according to the needs of the property. Speak to us to discuss your needs.
Currently we are supporting WhatsApp. We plan to support other important chat Apps in the future.
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